We are currently recruiting for a Online Day Programme Recovery Worker to join our Counselling Team, delivering intensive, structured treatment programmes to clients admitted to Clouds House, (based in East Knoyle, Wiltshire, SP3).
Here at Forward Trust, Clouds House is one of Forward’s residential substance misuse treatment centres in East Knoyle, Wiltshire. Clouds House delivers a structured interpersonal and 12 Step treatment programme, designed to help those with substance and behavioural addiction maintain abstinence and develop long term sustainable recovery.
Over the last 40 years Clouds House has helped over 12,000 clients work towards a life in recovery and helped to create a growing recovery culture through our alumni. Our ambition is to significantly increase recovery capital, whilst offering treatment to as many clients, irrespective of means, as possible.
We believe and are committed to providing opportunities to all people including those with ‘Lived Experience’ we encourage applications from all backgrounds including those in recovery from any addiction or who have experience of previous offending or homelessness.
Roles Responsibilities
You will be working remotely within the National Recovery Online Programme Team, connected to Clouds House, to provide support to drug, alcohol and behavioural addiction users aged 18 and over. The Recovery Online service is delivered nationally and is designed to deliver an integrated combination of interventions to meet the holistic needs of service users.
You will be delivering the Forward Trust’s Online Substance Dependency Programme which uses the 12 Step Approach and will be delivered nationally online. You will be responsible for contributing to the success of the online day programme and supporting service users to make transformational change. The aim is to ensure adequate accessibility nationally for all service users across the country, therefore the role will entail full online delivery.
The role will require you to work with the team to deliver the day-to-day delivery of the structured programme. As a member of the team, you will be responsible for working closely with the Senior Recovery Worker and Service Manager to ensure the programme is being delivered in an effective manner, adhering to all Forward Trust policies, in accordance with Forward’s vision, mission and values.
You will also be required to participate in marketing of the programme and attendance on onlilne webinars, review meetings with funders and visits to other services – some of which will be in=person rather than online.
Some flexibility of delivery may be required within the role which may include evening/weekend shifts as an evening and weekend programme is also available to service users with daytime commitments. You may also be required with reasonable notice to travel to other projects in your area to deliver services, enabling continuity of care for our client group.
The Ideal Candidate
Please see below a list of skills and experience needed for this role.
- Flexibility to meet the needs of the service as it develops.
- Carry out assessments, designing and implementing SMART
- care plans and training staff in how to deliver these to the correct standard.
- A positive problem solving approach with the ability to focus on key issues quickly and clearly.
- Effective negotiating and influencing skills.
- The ability to engage effectively with the service user group.
- Understanding of and sensitivity to diversity and equality issues.
- Working knowledge of using Microsoft office packages and video conferencing software and ability to support team and
- service users with digital literacy
- Experience of overseeing referral and assessment processes
- Understanding of 12 step approach
- Experience and knowledge of the range of psychosocial interventions with a primary focus on structured programme facilitation and oversight and how they benefit the service user group we work with, and be able to pass this onto direct reports,
- mentors, volunteers and trainees.
- Knowledge and experience of using client information management systems
- Previous experience of providing supervision, appraisals, guidance and constructive feedback to supervisees.