We are looking for a motivated and compassionate Team Leader to join our Personal Wellbeing Service, working remotely as part of a flexible, multi-disciplinary team. You will play a key leadership role in supporting adult male prison leavers and those on community orders, helping them reintegrate into society and make positive life changes.
As Team Leader, you’ll manage a team of practitioners delivering tailored interventions within the following key areas:
- Family & Significant Others
- Lifestyle & Associates
- Emotional Wellbeing
- Social Inclusion
Key Responsibilities
- Lead and manage a team of practitioners, allocating caseloads and supporting staff to deliver high-quality interventions.
- Oversee service performance, ensuring targets and quality standards are achieved in line with Forward Trust and commissioner requirements.
- Manage a small number of complex cases, providing direct support where needed.
- Support staff development through regular supervision, reviews, and observed practice sessions.
- Represent the service at local and regional meetings, building strong partnerships with Probation Services and other stakeholders.
- Deputise for the Service Manager when required, ensuring smooth day-to-day operations and service continuity.
- Ensure data accuracy and timely submission of performance reports and records.
- Foster a positive team culture, motivating staff and promoting self-care and wellbeing.
About You
We’re looking for a strong, empathetic leader who can inspire and motivate a diverse team while maintaining focus on performance and outcomes. You’ll have:
- Experience managing or supervising teams within criminal justice, social care, or wellbeing services.
- A strong understanding of risk management, caseload allocation, and service delivery standards.
- Excellent communication and relationship-building skills with colleagues, partners, and service users.
- The ability to work flexibly, including occasional evening hours and attending head office for training.