Are you a motivated leader with experience in health and wellbeing services for adult drug and alcohol users? We are looking for a Team Leader to manage a dedicated team of practitioners delivering tailored interventions at HMP Send, helping service users achieve their personal recovery goals.
In this role, you’ll combine leadership, hands-on case management, and strategic oversight to ensure high-quality support and performance delivery. You’ll be instrumental in driving both harm reduction and abstinence-based treatments, while also addressing low-level mental health needs.
Key Responsibilities:
- Manage, support, and develop a team of practitioners, allocating caseloads and mentoring staff.
- Oversee a small number of complex cases personally, ensuring quality standards are maintained.
- Deliver performance targets set by Forward Trust, commissioners, and the prime contractor.
- Ensure data accuracy and meet all submission deadlines in collaboration with the Service Manager.
- Deputise for the Service Manager when required, acting as the senior representative on-site.
- Build and maintain excellent working relationships with your manager and partner agencies.
What We’re Looking For:
- Strong leadership and team management experience in health, wellbeing, or substance misuse services.
- Ability to manage complex cases and ensure high-quality service delivery.
- Excellent communication and collaborative skills.
- Experience in working within structured, regulated environments (prison or similar settings is advantageous).
Why Join Forward?
- Be part of a passionate team making a real difference in people’s lives at HMP Send.
- Opportunity to lead, develop, and inspire a skilled team of practitioners.
- Work in a supportive environment that values innovation and excellence.
Take the next step in your career and help shape a service that truly changes lives.
Please see attached Job Description for full details