If you’re an experienced, positive, and solutions-focused individual with a passion for preventing homelessness, reducing reoffending, and supporting meaningful change in the lives of people involved with Criminal Justice services, this could be the ideal role for you.
The service supports individuals with a Rehabilitation Activity Requirement as part of their Community Supervision Licence, helping them prepare for returning to the community upon release. Our service is also available to unsentenced men on remand awaiting sentencing.
About the Role
You’ll be based primarily at HMP Parc (Bridgend) and HMP Swansea, working closely with Probation resettlement colleagues and directly with service users on the prison wings. At times, you may also support the service at HMP Cardiff, HMP Usk, or HMP Prescoed, depending on operational need.
In this role, you’ll deliver housing-focused interventions to improve housing opportunities and prevent homelessness for men on probation or approaching release. You’ll ensure holistic assessments are completed, make onward referrals to specialist services, and work collaboratively with prison, probation, and housing partners to achieve positive outcomes.
Key responsibilities include:
- Delivering 1:1 housing advice and interventions for men in custody or on probation in South Wales
- Completing housing needs assessments and developing structured action plans
- Actively engaging with Camau objectives to prevent homelessness and improve housing options
- Liaising with landlords, agents, and housing providers to source suitable accommodation
- Negotiating tenancy agreements and ensuring all properties meet Rent Smart Wales and safety standards
- Building and maintaining relationships with local authorities, registered social landlords, and private sector partners across Gwent, South Wales, and Dyfed Powys
- Supporting service users to access Forward Connect and other Forward Trust services
What We’re Looking For:
- Strong knowledge of housing and welfare benefits systems
- Experience providing housing or welfare advice to clients
- Proven ability to assess adults with multiple or complex support needs (homelessness, recovery, offending, etc.)
- Experience developing and delivering support plans to help clients sustain tenancies
- Understanding of the challenges faced by individuals in abstinence-based recovery or homelessness
At Forward, we believe in second chances and value lived experience. We encourage applications from people in recovery, those with previous experience of offending, or anyone who has faced homelessness.
Please see attached Job Description for full details