• Careers Site Advertising End DateAdvertising End Date:
    01 Aug 2025
  • Internal Advertising End DateInternal Advertising End Date:
    01 Aug 2025
  • All LocationsAll Locations:
    UK
  • All DepartmentsAll Departments:
    RECONNECT
  • Vacancy TypeVacancy Type:
    Permanent
  • Advertising SalarySalary Details:
    £27,992 Plus Benefits
  • Directorate:
    Prisons
  • About The Role

  • We are recruiting for a RECONNECT Peer Coordinator

    We are Forward, the social enterprise that empowers people to break the cycle of crime and addiction to move forward and live fulfilling lives .   

    RECONNECT is a care after custody service that seeks to improve the continuity of care of people leaving prison or an immigration removal centre (IRC) with an identified health need. We operate a hybrid model of support where we work with individuals up to 12-weeks before their release and up to six months post-release in order to support the transition to community-based services, thereby safeguarding health gains made whilst in prison or an IRC.

    Our East of England RECONNECT service is available for adults over the age of 18 with a designated healthcare need and who are due to be released from prison or an IRC in the next 12 weeks. We also accept referrals up to 28 days post release.

    Role Responsibilities

    In line with Forward Trust Equality, Diversity and Inclusion framework, this NHS commissioned RECONNECT service takes pride in recruiting those with lived experience, be that of physical or mental ill health, substance misuse or of the criminal justice system. As a result, we are looking to recruit someone with a relevant lived experience for this position to enhance the provision of our service.

    Within this role, you will be responsible for providing overseeing Peer Support Workers, Peer Mentors and Volunteers within the RECONNECT service which includes custodial and community settings across the Easter region.

    RECONNECT enables service users to access and sustain supportive interventions upon release from prison, whether that be substance use needs, physical health or mental health support, in addition to general well-being advice and guidance. The service will offer mentor link in, sign-posting, GP referrals, aftercare support and a connection to the wider Forward community. Following a referral 12-weeks prior to release, the service will identify the service user’s health needs via a robust assessment with a bespoke care plan then created with the client at the centre.

    Some of the Key responsibilities of the role are as follows:

    • Support those in the service who have lived experience, including Peer Mentors, Peer Support Workers and Peer Champions (volunteers)
    • Conduct the relevant one-to-one support to the worker/ volunteer (quarterly line management meetings or monthly supervision)
    • Collecting and recording data and feeding databases including Nebular and SystmOne to contribute towards Forward’s reports
    • Recruit Peer Champions, Peer Mentors and Peer Support Workers to work within the RECONNECT team.
    • Create pathways and actively recruit lived experience volunteers from the groups failing the greatest with health inequalities (including those from the Gypsy Roma community, migrants and veterans.)
    • Support and deliver training to the Peers including OCN Level 2 in Mentoring
    • Organising and supporting Meet and Greets for those needing support leaving prison
    • Deliver workshops on working with and volunteering as a Peer for Forward, with other team members and/or trained peers.
    • Use lived experience knowledge to contribute towards Forward’s evidence for Career Matters; Lived Experience Award
    • Create and embed pathways for Peers with lived experience to access and progress within Forward
    • Maintain excellent partnerships with external agencies and key-stakeholders.
    • Ensure that a holistic service is delivered safely to our clients in line with individual and team targets.
    • Working closely with your colleagues you will discuss and share best practice and fully engage with risk assessment processes to deliver a high-quality service safely.

    All probation-based roles will require enhanced DBS and HMPPS security vetting. Please note this process can take up to 3-6 weeks. All offers are subject to receiving both HMPPS vetting and DBS clearances.

    Checks will require you to provide information on the below:

    • Yourself (personal information, financial information, police information, criminal history)
    • Your family (parents, parents’ partners, siblings, partner(s), children)
    • Co-residents
    • Associations that may cause a conflict of interest with your role or the prison service.
    • Background checks across police information systems on you, your family and other associates
    • Credit reference checks
    • Social media and Open-Source checks (these are checks on content about you that's publicly available on the internet to ensure there's nothing linked to you that could undermine public trust and confidence in the prison service)
    • Other government and overseas agency or police checks.
    • The Ideal Candidate
    • Please see a list of skills and experience needed below for this role.
    • Lived Experience of either the Criminal Justice System, Substance Use and/or Physical or Mental ill Health.
    • Experience of working with mental health, emotional wellbeing or substance misuse services
    • Experience of working with or supervising peers or volunteers with lived experience
    • Experience of facilitating groups
    • Use of motivational interviewing techniques in both 1:1 and group settings
    • Strong IT skills and Admin Skills
    • Flexibility to meet the needs of the service as it develops
    • Ability to represent The Forward Trust in a positive and professional manner
    • Ability to communicate effectively with a wide range of stakeholders and in a variety of formats
  • About Us

  • We are The Forward Trust, the social enterprise with charitable status that empowers people to break the often interlinked cycles of crime and addiction to move forward with their lives. For more than 25 years we have been working with people to build positive and productive lives, whatever their past. We believe that anyone is capable of lasting change. Our services have supported thousands of people to make positive changes and build productive lives with a job, family, friends and a sense of community.

    We are committed to our cause and the work we carry out as a charity. Equally the wellbeing and the employees who work for us are also important. Joining us an employee, we will offer you the following benefits - 
    • Flexible working
    • Training and development opportunities
      • Simply Health Cashback Scheme (optional)
      • Season Ticket Loan Scheme 
      • Cycle to work scheme
      • Crisis Loan Scheme
      • Electric Car Scheme
      • 3 x Wellbeing Days (pro rata'd for part time employees)
      • Access to Blue Light Card
      • 25 days (rising to 30 with length of service) Annual Leave plus Bank Holidays 
      • Contributory Pension Scheme – Employer matched contributions of up to 6% in the first two years’ service and up to 9% thereafter 
      • Death in Service Payment (2x annual salary) 
      • Critical Illness Insurance (subject to qualifying criteria)
      Diversity at Forward Trust
      The Forward Trust commits to providing opportunities to everyone. We want to ensure we have a diverse team with a range of lived and professional experiences. This includes those with ‘Lived Experience’ of addiction, offending, or homelessness.

      When we recruit, we welcome applications from everyone. This is inclusive of age, gender, ethnicity, disability, sexual orientation, gender identity, religion and/or belief, marriage and civil partnerships, pregnancy and maternity and socio-economic background. Where operationally possible, we will consider flexible working requests and make reasonable adjustments for all roles.

      To find out more about Forward’s commitment to being an inclusive employer and our current EDI strategy click here.  


      Employee Screening and Eligibility to Work
      We recognise the importance of safeguarding, dependent on role you may be required to undertake a Disclosure and Barring Service Check, details of which will be shared with you at interview.

      If successful in your application, you will be required to provide eligibility to work evidence in line with the ‘Eligibility to Work in the UK’ requirements.

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