We’re looking for a proactive, organised Administrator to join a busy and purpose-driven service supporting people affected by drug and alcohol use across Ashford.
This is a key role at the heart of the team, helping ensure smooth day-to-day operations, accurate data management, and strong coordination across clinical and partner services.
You’ll play a vital part in supporting psychosocial and clinical programmes, helping track outcomes, and ensuring high-quality administrative systems are in place to support service delivery.
What you’ll be doing
- Providing comprehensive admin support across the service and multiple sites when required
- Managing data entry, monitoring systems, and maintaining accurate records (Excel, Word, Outlook, Neo360, ILLY)
- Supporting outcome tracking and contributing to performance targets and reporting
- Acting as a first point of contact—handling calls, enquiries, and correspondence professionally and confidentially
- Taking meeting minutes, coordinating communications, and supporting team operations
- Ordering supplies, managing stock, and ensuring office systems run smoothly
- Supporting audits, governance processes, and continuous service improvement
What we’re looking for
- Strong administrative and organisational skills with the ability to juggle multiple priorities
- Confident IT skills, especially Microsoft Office and case management systems
- A calm, professional communicator with great attention to detail
- Someone who can build effective working relationships with internal teams and external partners
- A flexible, proactive approach with a commitment to confidentiality and high standards
This is more than just admin; it’s a chance to contribute directly to a service that changes lives.
You’ll be part of a supportive team working across Ashford, helping ensure services run efficiently and clients receive the best possible support.
If you’re organised, adaptable, and motivated by meaningful work, we’d love to hear from you.
Please see attached Job Description for full details