• Careers Site Advertising End DateAdvertising End Date:
    06 Jun 2025
  • All LocationsAll Locations:
    Thanet
  • All DepartmentsAll Departments:
    Employment Services
  • Vacancy TypeVacancy Type:
    Permanent
  • Advertising SalarySalary Details:
    £23,316 Plus Benefits
  • Function:
    Employment Services
  • About The Role

  • Role Description
    • Build strong relationships with colleagues in the Directorate
    • Accurately identify the needs of the learners/job seekers/participants, to understand their challenges, career ambitions, strengths & development areas, future job roles and/or training opportunities.
    • Deliver high quality end-to-end information, advice and guidance to customers / learners on our employability programmes (aligned to the Matrix and Gatsby Standards).
    • Induct, assess and ’on-board’ learners / job seekers.
    • Promote and develop the mind-set, emotional intelligence qualities, self-confidence and esteem so that the learners/job seekers succeed in the world of work.
    • Complete goal focused action plans / ILRs/PLPs/Digital PLPs for all referred learners/clients and provide support and motivation for learners/participants to implement their action plans.
    • Coach the learners on a one to one and group basis
    • Prepare CVs, cover letter and job/apprenticeship application forms with learners.
    • Introduce learners and job seekers to a `strengths based’ recruitment approach to succeeding in job interviews.
    • Undertake job search with the learners/participants using relevant web-based software and packages.
    • Short-list, pre-select and match/submit learners//participants to job vacancies/work experience opportunities.
    • Arrange interviews for learners//participants where appropriate.
    • Prepare learners/job seekers to a high standard for interview with employers.
    • Engage and maintain regular contact and in work support with learners/job seekers at agreed intervals to ensure they sustain their work experience, job or apprenticeship (as indicated by the contracts)
    • Ensure learners demonstrate and sustain progression into apprenticeships and employment.
    • Get feedback and act on regular feedback from learners/job seekers and employers.
    • Use the relevant case management and performance management system used by ES including any ICT packages.
    • Support the delivery of any partner events, job fairs, workshops and seminars that get learners ready for the world of work.
    • Ensure contractual compliance is maintained to the highest standard at all times
    • Comply with safeguarding/Prevent agenda, Health and Safety and other policies and procedures.
    • Work with colleagues to achieve effective performance management, including weekly performance reporting and monthly reviews
    • Meet required KPI’s to corresponding deadlines, as set out by the Manager.
    • Plan and manage your caseload effectively, making sure that learners/job seekers are prioritised appropriately and seen in a timely manner.
  • About Us

  • We are The Forward Trust, the social enterprise with charitable status that empowers people to break the often interlinked cycles of crime and addiction to move forward with their lives. For more than 25 years we have been working with people to build positive and productive lives, whatever their past. We believe that anyone is capable of lasting change. Our services have supported thousands of people to make positive changes and build productive lives with a job, family, friends and a sense of community.

    We are committed to our cause and the work we carry out as a charity. Equally the wellbeing and the employees who work for us are also important. Joining us an employee, we will offer you the following benefits - 
    • Flexible working
    • Training and development opportunities
      • Simply Health Cashback Scheme (optional)
      • Season Ticket Loan Scheme 
      • Cycle to work scheme
      • Crisis Loan Scheme
      • Electric Car Scheme
      • 3 x Wellbeing Days (pro rata'd for part time employees)
      • Access to Blue Light Card
      • 25 days (rising to 30 with length of service) Annual Leave plus Bank Holidays 
      • Contributory Pension Scheme – Employer matched contributions of up to 6% in the first two years’ service and up to 9% thereafter 
      • Death in Service Payment (2x annual salary) 
      • Critical Illness Insurance (subject to qualifying criteria)
      Diversity at Forward Trust
      The Forward Trust commits to providing opportunities to everyone. We want to ensure we have a diverse team with a range of lived and professional experiences. This includes those with ‘Lived Experience’ of addiction, offending, or homelessness.

      When we recruit, we welcome applications from everyone. This is inclusive of age, gender, ethnicity, disability, sexual orientation, gender identity, religion and/or belief, marriage and civil partnerships, pregnancy and maternity and socio-economic background. Where operationally possible, we will consider flexible working requests and make reasonable adjustments for all roles.

      To find out more about Forward’s commitment to being an inclusive employer and our current EDI strategy click here.  


      Employee Screening and Eligibility to Work
      We recognise the importance of safeguarding, dependent on role you may be required to undertake a Disclosure and Barring Service Check, details of which will be shared with you at interview.

      If successful in your application, you will be required to provide eligibility to work evidence in line with the ‘Eligibility to Work in the UK’ requirements.

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