We are currently recruiting for a Hostel In-Reach / Floating Support Worker
Role / Team overview
Working within an integrated healthcare framework, you will support adults (18+) with drug and alcohol issues across East Kent, primarily in supported accommodation, B&Bs, hostels and rough sleepers. You’ll hold a smaller caseload to provide flexible, enhanced support to individuals with high complexity and barriers to engagement, using a trauma-informed approach.
You’ll coordinate care for those at risk of rough sleeping—liaising with housing workers, health services, and other partners. This is a time-limited transitional role, supporting clients until they are settled in permanent accommodation.
You will contribute to performance targets set by The Forward Trust and local commissioners, with a focus on measurable outcomes. Strong partnership working is essential.
Flexibility is required, including occasional evening and travel to other local projects to maintain continuity of care.
Key responsibilities
- Complete risk and needs assessments to inform treatment and support plans.
- Deliver tailored 1:1 and group interventions based on individual client needs.
- Refer to and collaborate with partner agencies (e.g. housing, health, employment, and family support).
- Coordinate care with healthcare professionals to manage risks and improve health outcomes.
- Motivate and support clients to engage with services and work towards goals such as housing, training, or recovery.
- Take an active role in the implementation and achievement of team objectives
- Build strong relationships with, and makes full use of the support offered by, Line Management and Head Office functions. Occasional travel is required to attend team, departmental and other meetings.
- Take on other reasonable tasks and responsibilities as deemed appropriate by Line Manager.
The ideal candidate will have
- Strong understanding of the needs of people who are rough sleeping or experiencing housing instability.
- In-depth knowledge of at least one: substance misuse, alcohol misuse, or mental health.
- Awareness of complex and multiple needs and the barriers to engagement.
- Understanding of supported housing systems and tenancy sustainment.
- Knowledge of safeguarding procedures for vulnerable adults.
- Familiarity with local services and geography (East Kent preferred).
- Experience supporting rough sleepers or delivering outreach-based services.
- Background in social care, housing, or substance misuse settings.