• Careers Site Advertising End DateAdvertising End Date:
    15 Jul 2025
  • Internal Advertising End DateInternal Advertising End Date:
    15 Jul 2025
  • All LocationsAll Locations:
    Cardiff
  • All DepartmentsAll Departments:
    Probation Services
  • Vacancy TypeVacancy Type:
    Permanent
  • Advertising SalarySalary Details:
    £26,339 Plus Benefits
  • Directorate:
    Probation
  • About The Role

  • We are recruiting for Housing Interventions Worker - Custody (HMP Cardiff, HMP Parc, HMP Swansea)

    Here at Forward Trust, we deliver a complex range of housing and drug and alcohol recovery focused services in the unique prison environment. Our support includes providing housing advice and support and general advice, health and wellbeing, motivational work, clinical services, and a wider range of group work and interventions and treatment programmes.

    The Forward Trust services which are delivered within Welsh prison settings are commissioned by Ministry of Justice and are delivered in partnership with HMPPS prison and probation colleagues and G4s prison colleagues and HMPPS Probation resettlement colleagues at HMP Parc. Integration and partnership are integral to the work we do.

    We believe that everyone can live a fulfilling life, whatever their past. Our work in prisons aims to support those affected by drug or alcohol issues to create lasting change and reduce dependency, homelessness, unemployment and re-offending.”

    Role Responsibilities

    In this role you will be delivering Housing focused interventions to improve housing opportunities and play a key role in homelessness prevention for men on probation.  In order to achieve sustainable housing outcomes you will ensure that a holistic assessment of need is completed with onward referrals to specialist services made for any identified need. You will work closely with Prison, Probation and housing colleagues working safely in line with Forward and Prison and Probation lone working procedures to achieve individual and team targets outlined by the Senior Operations Manager. Working closely with your Camau colleagues and prison and probation colleagues you will discuss and share best practice and fully engage with enforcement and risk assessment processes to deliver a high-quality service focused on reducing reoffending.

    All probation-based roles will require enhanced DBS and HMPPS security vetting. Please note this process can take up to 3-6 weeks. All offers are subject to receiving both HMPPS vetting and DBS clearances.

    Checks will require you to provide information on the below:

    • Yourself (personal information, financial information, police information, criminal history)
    • Your family (parents, parents’ partners, siblings, partner(s), children)
    • Co-residents
    • Associations that may cause a conflict of interest with your role or the prison service.
    • Background checks across police information systems on you, your family and other associates
    • Credit reference checks
    • Social media and Open-Source checks (these are checks on content about you that's publicly available on the internet to ensure there's nothing linked to you that could undermine public trust and confidence in the prison service)
    • Other government and overseas agency or police checks.

    The Ideal Candidate

    Please see a list of skills and experience needed below for this role.

    • Good knowledge of the Housing and Welfare Benefits system
    • Experience of providing advice services to clients on welfare benefits and housing/re-housing etc.
    • Experience of assessing adults in need of support around housing and social support and/or substance misuse
    • Experiencing of constructing support plans for clients in need of housing support to support them in maintaining their tenancy
    • A thorough knowledge of the needs of clients who are in abstinence based recovery or experiencing homelessness, or other complex needs of this client group
    • Experience of working effectively with adults experiencing multiple disadvantages; unemployment, homelessness, mental ill health, substance use
  • About Us

  • We are The Forward Trust, the social enterprise with charitable status that empowers people to break the often interlinked cycles of crime and addiction to move forward with their lives. For more than 25 years we have been working with people to build positive and productive lives, whatever their past. We believe that anyone is capable of lasting change. Our services have supported thousands of people to make positive changes and build productive lives with a job, family, friends and a sense of community.

    We are committed to our cause and the work we carry out as a charity. Equally the wellbeing and the employees who work for us are also important. Joining us an employee, we will offer you the following benefits - 
    • Flexible working
    • Training and development opportunities
      • Simply Health Cashback Scheme (optional)
      • Season Ticket Loan Scheme 
      • Cycle to work scheme
      • Crisis Loan Scheme
      • Electric Car Scheme
      • 3 x Wellbeing Days (pro rata'd for part time employees)
      • Access to Blue Light Card
      • 25 days (rising to 30 with length of service) Annual Leave plus Bank Holidays 
      • Contributory Pension Scheme – Employer matched contributions of up to 6% in the first two years’ service and up to 9% thereafter 
      • Death in Service Payment (2x annual salary) 
      • Critical Illness Insurance (subject to qualifying criteria)
      Diversity at Forward Trust
      The Forward Trust commits to providing opportunities to everyone. We want to ensure we have a diverse team with a range of lived and professional experiences. This includes those with ‘Lived Experience’ of addiction, offending, or homelessness.

      When we recruit, we welcome applications from everyone. This is inclusive of age, gender, ethnicity, disability, sexual orientation, gender identity, religion and/or belief, marriage and civil partnerships, pregnancy and maternity and socio-economic background. Where operationally possible, we will consider flexible working requests and make reasonable adjustments for all roles.

      To find out more about Forward’s commitment to being an inclusive employer and our current EDI strategy click here.  


      Employee Screening and Eligibility to Work
      We recognise the importance of safeguarding, dependent on role you may be required to undertake a Disclosure and Barring Service Check, details of which will be shared with you at interview.

      If successful in your application, you will be required to provide eligibility to work evidence in line with the ‘Eligibility to Work in the UK’ requirements.

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