We are recruiting for Team Leader - Camau CRS Accommodation Service - Prisons
Here at Forward Trust, we deliver a complex range of housing and drug and alcohol recovery focused services in the unique prison environment. Our support includes providing housing advice and support and general advice, health and wellbeing, motivational work, clinical services, and a wider range of group work and interventions and treatment programmes.
The Forward Trust services which are delivered within Welsh prison settings are commissioned by Ministry of Justice and are delivered in partnership with HMPPS prison and probation colleagues and G4s prison colleagues and HMPPS Probation resettlement colleagues at HMP Parc. Integration and partnership are integral to the work we do.
We believe that everyone can live a fulfilling life, whatever their past. Our work in prisons aims to support those affected by drug or alcohol issues to create lasting change and reduce dependency, homelessness, unemployment and re-offending.”
Role Responsibilities
You will be working flexibly as part of the Camau leadership team, covering a region or specialism (Custody/ Community) in the Camau CRS Accommodation Wales team to deliver a high quality and inclusive Accommodation Service as part of the HMPPS Commissioned Rehabilitative Services (CRS). Leading on improving access to transitional support from prison to the community via integrated working with other Housing, Health and Wellbeing partners, both within the prison and in the community, is an essential element of the work to prepare service users for release.
You will also be providing coaching, mentoring and line management support to a Senior Housing Interventions Officer and a team of frontline Housing Interventions Workers delivering interventions to adult male prison leavers and those on community orders within the Probation services. The support is tailored to individual needs and is delivered using a blend of 121 and group interventions enabling and empowering men on probation to make progress towards desired housing outcomes.
We believe that everyone has a right to a home and deliver interventions with a focus on sustainable housing, personal development and Social Inclusion to support people on probation to live a fulfilling life, whatever their past. On a daily basis you will be required to support the leadership team in the allocation of caseloads, supporting, coaching and developing the team and ensuring data accuracy and submission deadlines and quality standards are met.
At times you will be the most senior representative available/on site and will be required to deputise for your line manager (Senior Operations Manager) to ensure the smooth running of the service. You will be in a position of trust and building an excellent relationship with your manager and other Forward colleagues will be a priority, as well as collaborative working relationships with internal departments and external partner agencies.
You will be responsible for adhering to the targets set by Forward and the local commissioners. Co-operative working relationships with other partner agencies and probation staff are vital to this role. On occasions some flexibility will be required in this role which may include working evening hours with prior notice. You may also be required to attend our head office in London or other Forward locations for training and meetings.
All probation-based roles will require enhanced DBS and HMPPS security vetting. Please note this process can take up to 3-6 weeks. All offers are subject to receiving both HMPPS vetting and DBS clearances.
Checks will require you to provide information on the below:
- Yourself (personal information, financial information, police information, criminal history)
- Your family (parents, parents’ partners, siblings, partner(s), children)
- Co-residents
- Associations that may cause a conflict of interest with your role or the prison service.
- Background checks across police information systems on you, your family and other associates
- Credit reference checks
- Social media and Open-Source checks (these are checks on content about you that's publicly available on the internet to ensure there's nothing linked to you that could undermine public trust and confidence in the prison service)
- Other government and overseas agency or police checks.
The Ideal Candidate
Below is a list of the qualities that we are looking for in applicants to this post.
- Demonstrable experience in the management of teams, performance and development.
- Genuine interest and experience in motivating and developing people
- Experience in key relationship management both internally and externally
- Knowledge and experience of implementing formal procedures and policies
- Excellent problem solving and negotiation skills
- Project and time management skills
- Knowledge of the issues facing service users in the criminal justice sector.
- Knowledge and experience of housing sector and its legislation