Are you driven to help people move away from street-based living toward safer, more stable futures?
We’re looking for a committed Outreach Recovery Worker in Medway to engage individuals living on the streets and help them move toward safer, more sustainable lifestyles.
In this role, you’ll empower service users, increase their involvement in their own recovery, and work collaboratively with partners to coordinate effective support that leads to positive outcomes.
What You’ll Do
You’ll spend much of your time out in the community, reaching out to individuals who are experiencing homelessness or living street-based lifestyles. You’ll build trust, offer support, and help people overcome barriers to engaging with services. This includes offering persistent, compassionate engagement to those who may be reluctant to accept help, guiding people away from street-based living where possible, and supporting smooth transitions from hospital into safe, appropriate accommodation.
Your key responsibilities will include:
- Building strong, trusting relationships with service users and delivering flexible, strengths-based interventions.
- Using approaches such as Motivational Interviewing to advise and support individuals around substance misuse.
- Working closely with drug and alcohol teams, mental health services, healthcare providers, housing partners, and local authorities to ensure coordinated support.
- Contributing to case conferences and representing the team at external forums where required.
- Maintaining accurate, confidential case records and participating in rough sleeping counts and national monitoring programmes.
- You’ll play a vital role in helping people access ongoing healthcare, reconnect with their home communities if appropriate, and move towards stable accommodation and improved well-being.
What We’re Looking For
Someone who can:
- Bring compassion, professional resilience, and a proactive, assertive approach to supporting people experiencing rough sleeping, begging and multiple disadvantage to achieve sustainable change.
- Demonstrate a strong understanding of complex needs, including mental health, substance and alcohol misuse, and the impact of trauma and long-term exclusion.
- Work confidently and patiently with people who may be reluctant to engage with services and who may at times present challenging behaviour.
- Uphold anti-discriminatory practice, maintain clear professional boundaries, and contribute to safe working environments for service users and staff.
- Work effectively within a multi-agency, strength-based approach, building positive relationships with statutory and voluntary partners.
- Commit to ongoing learning, training, reflective practice and supervision.
- Thrive in a fast-paced, challenging environment and adapt to changing priorities and client needs.
- Work flexibly across sites and be able to work unsociable hours in line with service delivery requirements.
Please see attached Job Description for full details.