Administrator - Part Time

Looking for a part-time role where your organisational skills genuinely make a difference?

Join a dedicated service delivering life-changing drug and alcohol recovery programmes across Dover and East Kent.

As our Administrator, you’ll be the backbone of the service, keeping operations running smoothly, data accurate and communication flowing so frontline teams can focus on supporting individuals in recovery.

Fast-paced and varied, this role needs someone proactive, adaptable and confident managing multiple priorities.

What you’ll be doing:

• Maintaining efficient, organised and audit-ready administration systems
• Accurately collecting, inputting and monitoring statistical data
• Updating and managing case management systems (Neo360 & ILLY)
• Producing monthly monitoring reports and performance data
• Managing the general office telephone and handling enquiries professionally
• Taking minutes at team meetings and programme reviews
• Coordinating communication between Head Office and local services
• Ordering supplies and ensuring office equipment is fully operational
• Supporting service audits and escalating risks where appropriate
• Handling confidential information in line with data protection standards

You’ll thrive in this role if you:

• Are highly organised with strong attention to detail
• Can juggle multiple tasks in a busy environment
• Are confident using Microsoft Excel, Word and Outlook
• Have experience with data entry and reporting systems
• Communicate clearly and professionally at all levels
• Understand confidentiality and information governance requirements
• Build strong, positive working relationships

Working Pattern

This is a part-time, permanent role (21 hours per week):

• Tuesday: 13:00 – 17:00
• Wednesday: 13:00 – 17:00
• Thursday: 09:00 – 17:00
• Friday: 12:00 – 17:00

Flexibility is required to provide occasional cover across East Kent sites if needed.

If you’re motivated, adaptable and ready to play a key role in a meaningful, community-focused service, we’d love to hear from you.

Apply now and help keep vital services strong, responsive and impactful.

Please see attached Job Description for full details

• Flexible working
• Training and development opportunities
• Simply Health Cashback Scheme (optional)
  
• Season Ticket Loan Scheme 
• Cycle to work scheme
• Crisis Loan Scheme
• Electric Car Scheme
• 3 x Wellbeing Days (pro rata'd for part time employees)
• Access to Blue Light Card
• 25 days (rising to 30 with length of service) Annual Leave plus Bank Holidays 
• Contributory Pension Scheme – Employer matched contributions of up to 6% in the first two years’ service and up to 9% thereafter 
• Death in Service Payment (2x annual salary) 
• Critical Illness Insurance (subject to qualifying criteria)