Supporting People on Probation Navigator

Make a real difference where it matters most.

We’re looking for passionate, people-focused individuals to join our Supporting People on Probation Team in Surrey as a Supporting People on Probation Navigator.

This is a full-time role (35 hours per week), based across Surrey, working in Staines, Guildford, and Redhill, with occasional work alongside prison resettlement teams at HMP Highdown and HMP Coldingley. A full UK driving licence is desirable as travel between sites is essential.

This isn’t about ticking boxes on a CV. You might come from probation, prisons, police, courts, social care, education, health, counselling, coaching, foster caring, or simply bring transferable life experience and a strong belief that people can change.

What matters most is your ability to build trust, engage others, and believe that “another life is possible.”

What you’ll be doing

You’ll walk alongside people on probation, supporting them to rebuild their lives, relationships, and confidence:

• Deliver 1:1 support sessions and group interventions
• Support emotional wellbeing, relationships, and social reintegration
• Work closely with Probation Practitioners on structured action plans linked to sentence requirements
• Support service users through real-world challenges, from GP appointments to community activities
• Help prepare individuals for release from prison and resettlement into the community
• Get involved in creative and practical interventions (music groups, allotments, sport, and more)

What we’re looking for

• Strong relationship-building and communication skills
• Passion for supporting behaviour change and rehabilitation
• Resilience, empathy, and a non-judgemental approach
• Confidence working within structured, accountable frameworks
• Ability to work collaboratively with professionals and service users

You’ll be part of a leading national charity delivering Commissioned Rehabilitative Services for HMPPS. Our Surrey team sits within a wider, vibrant network supporting people across the UK.

If you want a role with purpose, challenge, and real impact, this is your chance to help people turn their lives around and build a future beyond their past.

Please see attached Job Description for full details

• Flexible working
• Training and development opportunities
• BHSF Cashback Scheme (optional)
• Season Ticket Loan Scheme 
• Cycle to work scheme
• Crisis Loan Scheme
• Electric Car Scheme
• 3 x Wellbeing Days (pro rata'd for part time employees)
• Access to Blue Light Card
• 25 days (rising to 30 with length of service) Annual Leave plus Bank Holidays 
• Contributory Pension Scheme – Employer matched contributions of up to 6% in the first two years’ service and up to 9% thereafter 
• Death in Service Payment (2x annual salary) 
• Critical Illness Insurance (subject to qualifying criteria)