Want to start a meaningful career where every day helps change lives?
We’re looking for a Reconnect Trainee to join our RECONNECT Team, working across HMP Highpoint, HMP Hollesley Bay and HMP Warren Hill on a full-time basis (35 hours per week). This is a 12 month Level 2 apprenticeship, giving you hands-on experience, structured learning, and the chance to build a career in health, justice, and community support.
You’ll support people as they prepare for release and transition back into the community, helping them access vital services and stay connected to support that improves health, wellbeing, and stability.
What you’ll be doing
- You’ll play a key role in delivering tailored, person-centred support:
- Processing referrals and sharing assessment outcomes
- Supporting in-depth needs assessments and care planning
- Maintaining contact with service users for up to 6 months post-release
- Linking individuals into health, substance use, and wellbeing services
- Coordinating referrals to community support prior to release
- Keeping accurate case notes, assessments, and risk documentation
- Supporting peer mentor recruitment and training where required
About RECONNECT
RECONNECT supports people leaving prison to build and sustain positive change. Through personalised care planning and ongoing support, we help ensure continuity of care into the community, whether that’s physical health, mental health, substance use support, or wider wellbeing.
You’ll work closely with colleagues and partner agencies to ensure individuals receive safe, consistent, and joined-up support.
What we’re looking for
No prior experience is required, this is a trainee role designed for development. We’re looking for someone who is:
- Passionate about supporting people with complex needs
- Strong in communication and organisation
- Comfortable working in a sensitive environment
- Willing to learn admin systems and accurate record keeping
You’ll gain experience in assessments, case management, safeguarding, and multi-agency working, alongside your apprenticeship qualification.
Please see attached Job Description for full details