• Careers Site Advertising End DateAdvertising End Date:
    17 Apr 2025
  • Internal Advertising End DateInternal Advertising End Date:
    17 Apr 2025
  • All LocationsAll Locations:
    Wiltshire
  • All DepartmentsAll Departments:
    Clinical
  • Vacancy TypeVacancy Type:
    Permanent
  • Advertising SalarySalary Details:
    £24366
  • Function:
    Prisons
  • About The Role

  • We are recruiting for an Integrated Support Worker

    Here at Forward Trust, Clouds House is one of Forward’s residential substance misuse treatment centres in East Knoyle, Wiltshire. Clouds House delivers a structured interpersonal and 12 Step treatment programme, designed to help those with substance and behavioural addiction maintain abstinence and develop long term sustainable recovery. Over the last 40 years Clouds House has helped over 12,000 clients work towards a life in recovery and helped to create a growing recovery culture through our alumni. Our ambition is to significantly increase recovery capital, whilst offering treatment to as many clients, irrespective of means, as possible.

    We believe and are committed to providing opportunities to all people including those with ‘Lived Experience’ we encourage applications from all backgrounds including those in recovery from any addiction or who have experience of previous offending or homelessness.

    Role Responsibilities

    The Integrated Support Worker role is for 35 hours per week fulltime and will work with several of the Clouds House Treatment Teams (comprising of the Therapeutic and Clinical Teams). The role is location based (no remote working is available) and requires day, night and some weekend working. The role will also involve providing one-to-one support and structed low-level psychoeducational sessions (within a group environment), and assistance to the Clouds House Treatment Team in the effective delivery of all required treatment sessions. The role requires good administration skills and the ability to work across multiple computer systems and applications.

    Attention to security, health and safety, and risk will also be key aspects of the role.

    The Ideal Candidate

    Please see a list of skills and experience needed for this role ;

    • Good observational and reporting skills.
    • Ability to work alone using own initiative.
    • Good listening skills and the ability to communicate effectively with clients and other professionals.
    • Good IT skills including the ability to work across multiple platforms and applications.
    • Ability to hold strong professional boundaries, conflict resolution and work with challenging behaviour.
    • Open to giving and receive constructive feedback.
    • Ability to work harmoniously with a wide variety of staff members and clients.
    • Practicing good self-care and know when/how to access supportive measures provided by the organisation.

  • About Us

  • We are The Forward Trust, the social enterprise with charitable status that empowers people to break the often interlinked cycles of crime and addiction to move forward with their lives. For more than 25 years we have been working with people to build positive and productive lives, whatever their past. We believe that anyone is capable of lasting change. Our services have supported thousands of people to make positive changes and build productive lives with a job, family, friends and a sense of community.

    We are committed to our cause and the work we carry out as a charity. Equally the wellbeing and the employees who work for us are also important. Joining us an employee, we will offer you the following benefits - 
    • Flexible working
    • Training and development opportunities
      • Simply Health Cashback Scheme (optional)
      • Season Ticket Loan Scheme 
      • Cycle to work scheme
      • Crisis Loan Scheme
      • Electric Car Scheme
      • 3 x Wellbeing Days (pro rata'd for part time employees)
      • Access to Blue Light Card
      • 25 days (rising to 30 with length of service) Annual Leave plus Bank Holidays 
      • Contributory Pension Scheme – Employer matched contributions of up to 6% in the first two years’ service and up to 9% thereafter 
      • Death in Service Payment (2x annual salary) 
      • Critical Illness Insurance (subject to qualifying criteria)
      Diversity at Forward Trust
      The Forward Trust commits to providing opportunities to everyone. We want to ensure we have a diverse team with a range of lived and professional experiences. This includes those with ‘Lived Experience’ of addiction, offending, or homelessness.

      When we recruit, we welcome applications from everyone. This is inclusive of age, gender, ethnicity, disability, sexual orientation, gender identity, religion and/or belief, marriage and civil partnerships, pregnancy and maternity and socio-economic background. Where operationally possible, we will consider flexible working requests and make reasonable adjustments for all roles.

      To find out more about Forward’s commitment to being an inclusive employer and our current EDI strategy click here.  


      Employee Screening and Eligibility to Work
      We recognise the importance of safeguarding, dependent on role you may be required to undertake a Disclosure and Barring Service Check, details of which will be shared with you at interview.

      If successful in your application, you will be required to provide eligibility to work evidence in line with the ‘Eligibility to Work in the UK’ requirements.

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