• Careers Site Advertising End DateAdvertising End Date:
    16 Feb 2026
  • Internal Advertising End DateInternal Advertising End Date:
    16 Feb 2026
  • All LocationsAll Locations:
    Shepherd's Bush
  • All DepartmentsAll Departments:
    Criminal Justice
  • Vacancy TypeVacancy Type:
    Permanent
  • Advertising SalarySalary Details:
    £33,082
  • Directorate:
    Prisons
  • About The Role

  • 35 hours 

    Are you an inspiring people manager with a passion for supporting recovery and wellbeing?

    We’re looking for a confident Team Leader to manage and motivate a team delivering tailored drug and alcohol interventions to adults with complex needs.

    You’ll lead from the front, balancing people management, service delivery and performance, while ensuring high-quality, person-centred support using both harm reduction and abstinence-based approaches, alongside low-level mental health support.

    What you’ll be doing

    • Lead, support and develop a team of practitioners to deliver high-quality interventions
    • Allocate caseloads, manage performance and hold responsibility for KPIs and targets
    • Manage a small number of complex cases and oversee effective case management
    • Deputise for the Service Manager when required, acting as senior lead on site
    • Build strong relationships with commissioners, partner agencies and key stakeholders
    • Ensure data accuracy, audits, compliance and quality standards are consistently met

    You’ll be great at

    • Motivating teams and managing performance in a fast-paced environment
    • Leading through change and promoting positive team culture and wellbeing
    • Ensuring services meet contractual, regulatory and safeguarding standards
    • Using data, audits and governance processes to drive continuous improvement

    You’ll play a key leadership role in a service that genuinely changes lives, supported by a collaborative organisation that values quality, integrity and staff wellbeing.

    Please see attached Job Description for full details

    All prison-based roles are subject to enhanced DBS checks and HMPPS security vetting. These checks can take up to 5 months to complete. Any offer of employment will be conditional upon the successful completion of both checks.

    Please note if you have lived overseas within the last 5 years then checks may take longer.

    The stated salary includes a £3,000 cost-of-living allowance, which is discretionary and may be withdrawn at any time. This allowance is provided under an interim scheme that is reviewed every April & October. 

  • About Us

  • We are The Forward Trust, the social enterprise with charitable status that empowers people to break the often interlinked cycles of crime and addiction to move forward with their lives. For more than 25 years we have been working with people to build positive and productive lives, whatever their past. We believe that anyone is capable of lasting change. Our services have supported thousands of people to make positive changes and build productive lives with a job, family, friends and a sense of community.

    We are committed to our cause and the work we carry out as a charity. Equally the wellbeing and the employees who work for us are also important. Joining us an employee, we will offer you the following benefits - 
    • Flexible working
    • Training and development opportunities
      • Simply Health Cashback Scheme (optional)
      • Season Ticket Loan Scheme 
      • Cycle to work scheme
      • Crisis Loan Scheme
      • Electric Car Scheme
      • 3 x Wellbeing Days (pro rata'd for part time employees)
      • Access to Blue Light Card
      • 25 days (rising to 30 with length of service) Annual Leave plus Bank Holidays 
      • Contributory Pension Scheme – Employer matched contributions of up to 6% in the first two years’ service and up to 9% thereafter 
      • Death in Service Payment (2x annual salary) 
      • Critical Illness Insurance (subject to qualifying criteria)
      Diversity at Forward Trust
      The Forward Trust commits to providing opportunities to everyone. We want to ensure we have a diverse team with a range of lived and professional experiences. This includes those with ‘Lived Experience’ of addiction, offending, or homelessness.

      When we recruit, we welcome applications from everyone. This is inclusive of age, gender, ethnicity, disability, sexual orientation, gender identity, religion and/or belief, marriage and civil partnerships, pregnancy and maternity and socio-economic background. Where operationally possible, we will consider flexible working requests and make reasonable adjustments for all roles.

      To find out more about Forward’s commitment to being an inclusive employer and our current EDI strategy click here.  

      Employee Screening and Eligibility to Work
      Dependent on role you may be required to undertake a Disclosure and Barring Service Check, details of which will be shared with you at interview.

      If successful in your application, you will be required to provide eligibility to work evidence in line with the ‘Eligibility to Work in the UK’ requirements.
      Our Commitment to Safeguarding
      We are committed to safeguarding and promoting the welfare of children, young people, and adults at risk. Forward Trust follow safer recruitment practices and support a culture of openness and accountability.

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