• Careers Site Advertising End DateAdvertising End Date:
    23 Feb 2026
  • Internal Advertising End DateInternal Advertising End Date:
    23 Feb 2026
  • All LocationsAll Locations:
    Norfolk
  • All DepartmentsAll Departments:
    Probation Services
  • Vacancy TypeVacancy Type:
    Permanent
  • Advertising SalarySalary Details:
    £24,000
  • Directorate:
    Probation
  • About The Role

  • Do you believe everyone deserves a second chance?

    Do you thrive on building relationships and making a real difference in people’s lives?

    Forward Trust is looking for passionate individuals to join our Supporting People on Probation Team in Norfolk.

    Whether you’ve worked in prisons, probation, police, courts, social services, education, health, or as a foster carer, or bring life experience that shapes the way you work with others, we want to hear from you. Psychology graduates, life coaches, counsellors, psychotherapists, or anyone with transferable skills who loves working with people are encouraged to apply.

    As a Supporting People on Probation Navigator, you’ll:

    • Walk alongside adult men on probation as they understand their lifestyle, relationships, and emotional wellbeing.
    • Help Service Users navigate the consequences of their actions, leave behind harmful relationships, and rebuild positive connections.
    • Facilitate group interventions, deliver 1:1 support, attend prison resettlement meetings, and even support community projects like allotments or music sessions.
    • Keep excellent records, contribute to enforceable action plans, and work closely with Probation Practitioners.

    What we offer:

    • 35 hours/week based in Kings Lynn, with travel to Norwich and HMP Norwich.
    • A chance to work in a dynamic, supportive team where 30% of staff have lived experience.
    • Meaningful work where every interaction matters and your contribution truly changes lives.
    • Ongoing training, professional development, and career growth in a leading national charity.

    What we need from you:

    • A firm belief that another life is possible.
    • Passion for helping others and the ability to build strong working alliances.
    • Transferable skills or experience in risk assessment, action planning, delivering interventions, safeguarding, and accurate record-keeping.
    • Creativity, collaboration, flexibility, and the confidence to work independently and safely.
    • Commitment to high standards, targets, and making a real impact.

    A full UK driving licence is desirable as travel between venues is essential.

    Please see attached Job Description for full details

    All probation-based roles are subject to enhanced DBS checks and HMPPS security vetting. These checks can take up to 6- 16 weeks to complete. Any offer of employment will be conditional upon the successful completion of both checks.

    Please note if you have lived overseas within the last 5 years then checks may take longer.

  • About Us

  • We are The Forward Trust, the social enterprise with charitable status that empowers people to break the often interlinked cycles of crime and addiction to move forward with their lives. For more than 25 years we have been working with people to build positive and productive lives, whatever their past. We believe that anyone is capable of lasting change. Our services have supported thousands of people to make positive changes and build productive lives with a job, family, friends and a sense of community.

    We are committed to our cause and the work we carry out as a charity. Equally the wellbeing and the employees who work for us are also important. Joining us an employee, we will offer you the following benefits - 
    • Flexible working
    • Training and development opportunities
      • Simply Health Cashback Scheme (optional)
      • Season Ticket Loan Scheme 
      • Cycle to work scheme
      • Crisis Loan Scheme
      • Electric Car Scheme
      • 3 x Wellbeing Days (pro rata'd for part time employees)
      • Access to Blue Light Card
      • 25 days (rising to 30 with length of service) Annual Leave plus Bank Holidays 
      • Contributory Pension Scheme – Employer matched contributions of up to 6% in the first two years’ service and up to 9% thereafter 
      • Death in Service Payment (2x annual salary) 
      • Critical Illness Insurance (subject to qualifying criteria)
      Diversity at Forward Trust
      The Forward Trust commits to providing opportunities to everyone. We want to ensure we have a diverse team with a range of lived and professional experiences. This includes those with ‘Lived Experience’ of addiction, offending, or homelessness.

      When we recruit, we welcome applications from everyone. This is inclusive of age, gender, ethnicity, disability, sexual orientation, gender identity, religion and/or belief, marriage and civil partnerships, pregnancy and maternity and socio-economic background. Where operationally possible, we will consider flexible working requests and make reasonable adjustments for all roles.

      To find out more about Forward’s commitment to being an inclusive employer and our current EDI strategy click here.  

      Employee Screening and Eligibility to Work
      Dependent on role you may be required to undertake a Disclosure and Barring Service Check, details of which will be shared with you at interview.

      If successful in your application, you will be required to provide eligibility to work evidence in line with the ‘Eligibility to Work in the UK’ requirements.
       
      Our Commitment to Safeguarding
      We are committed to safeguarding and promoting the welfare of children, young people, and adults at risk. Forward Trust follow safer recruitment practices and support a culture of openness and accountability.

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