Employer Accounts Manager - Thanet, Dover & Folkestone/Hythe

Are you a solution-focused, business-to-business relationship builder with a passion for driving results?

The Forward Trust is looking for a full-time Employer Account Manager (35 hours/week) to grow our Employment Services division across Thanet, Dover, and Folkestone/Hythe. If you thrive on developing long-term employer partnerships, driving performance, and connecting local talent with meaningful opportunities, this role is for you.

What you’ll do:

• Secure new employer business and hit sales, service, and financial targets.
• Promote Forward Trust and Connect to Work programmes, work experience, trials, training, apprenticeships, to employers across your patch.
• Build and maintain trusted relationships with employers, commissioners, and partners (Jobcentre Plus and beyond).
• Match participants with the right opportunities, supporting career progression, upskilling, and workforce development.
• Represent the programme at job fairs, networking events, and employer forums to raise visibility.
• Stay ahead of local labour market trends, sector demands, and employer challenges.
• Ensure all placements are safe, compliant, and appropriate for participants.

What we’re looking for:

• Proven B2B experience in business development, sales, or employer engagement.
• Strong relationship management skills and the ability to influence and collaborate.
• Target-driven mindset with a focus on performance, quality, and outcomes.
• Knowledge of workforce development, employability programmes, or apprenticeship pathways is a plus.
• Commitment to safeguarding, compliance, and high-quality delivery.

Join a team that genuinely transforms lives and strengthens local communities. You’ll work in a collaborative, supportive environment where your performance directly impacts participant outcomes.

This is an opportunity to shape employer engagement strategy, grow your career, and make a lasting difference across Kent and Medway.

Ready to drive change and build meaningful employer relationships? Apply today!

Please see attached Job Description for full details

• Flexible working
• Training and development opportunities
• Simply Health Cashback Scheme (optional)
  
• Season Ticket Loan Scheme 
• Cycle to work scheme
• Crisis Loan Scheme
• Electric Car Scheme
• 3 x Wellbeing Days (pro rata'd for part time employees)
• Access to Blue Light Card
• 25 days (rising to 30 with length of service) Annual Leave plus Bank Holidays 
• Contributory Pension Scheme – Employer matched contributions of up to 6% in the first two years’ service and up to 9% thereafter 
• Death in Service Payment (2x annual salary) 
• Critical Illness Insurance (subject to qualifying criteria)