• Careers Site Advertising End DateAdvertising End Date:
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  • About The Role

  • Join Us – Help Shape the Conversation

    We're looking for an experienced and creative Communications Manager to join our dynamic communications team and help tell the story of our work, our impact and the people we support.

    This is an exciting opportunity for an all-round communications professional who enjoys working across multiple disciplines, from media relations and campaigns to internal communications, brand management and stakeholder engagement. You'll play a key role in raising awareness of our services, strengthening our reputation and ensuring our communications are engaging, impactful and aligned with our organisational priorities.

    The Role

    Working closely with the Head of Communications and colleagues across the organisation, you will lead the planning, delivery and evaluation of communications activity that supports our mission, services and strategic objectives.

    You'll oversee a wide range of communications initiatives, including media relations, marketing campaigns, brand development, internal communications, events and stakeholder engagement. You'll also manage and support the Communications Officer, helping to build a high-performing and collaborative team.

    This is a varied role that combines strategic planning with hands-on delivery. One day you may be developing a communications campaign, the next supporting a media opportunity, delivering an internal engagement initiative or producing content for digital and marketing channels.

    About You

    You are an experienced communications professional with a strong track record of delivering successful communications strategies, campaigns and engagement activities. You have excellent writing, editing and interpersonal skills and are confident communicating with a wide range of audiences, including colleagues, partners, stakeholders, media and senior leaders.

    You understand the importance of brand consistency, audience insight and evidence-led communications, and have experience developing compelling content across multiple channels. You are organised, proactive and able to manage competing priorities while maintaining high standards of quality and professionalism.

    Most importantly, you are a collaborative team player who enjoys building relationships, supporting colleagues and using communications to create meaningful impact.

    What You'll Bring

    • Experience delivering communications and marketing strategies, campaigns and plans.
    • Strong media relations and stakeholder engagement experience.
    • Excellent written and verbal communication skills.
    • Experience creating engaging content for a variety of audiences and channels.
    • Knowledge of branding, internal communications and digital communications best practice.
    • Strong organisational and project management skills.
    • Experience monitoring, evaluating and reporting on communications activity.
    • The ability to work collaboratively while managing multiple priorities in a fast-paced environment.
    • Experience managing budgets, suppliers or team members would be advantageous.

    Why Join Us?

    You'll be joining a passionate and ambitious organisation where communications plays a vital role in supporting our mission and driving positive change. This is an opportunity to make a real difference while developing your career within a supportive and collaborative team.

  • About Us

  • We are The Forward Trust, the social enterprise with charitable status that empowers people to break the often interlinked cycles of crime and addiction to move forward with their lives. For more than 25 years we have been working with people to build positive and productive lives, whatever their past. We believe that anyone is capable of lasting change. Our services have supported thousands of people to make positive changes and build productive lives with a job, family, friends and a sense of community.

    We are committed to our cause and the work we carry out as a charity. Equally the wellbeing and the employees who work for us are also important. Joining us an employee, we will offer you the following benefits - 
    • Flexible working
    • Training and development opportunities
      • BHSF Cashback Scheme (optional)
      • Season Ticket Loan Scheme 
      • Cycle to work scheme
      • Crisis Loan Scheme
      • Electric Car Scheme
      • 3 x Wellbeing Days (pro rata'd for part time employees)
      • Access to Blue Light Card
      • 25 days (rising to 30 with length of service) Annual Leave plus Bank Holidays 
      • Contributory Pension Scheme – Employer matched contributions of up to 6% in the first two years’ service and up to 9% thereafter 
      • Death in Service Payment (2x annual salary) 
      • Critical Illness Insurance (subject to qualifying criteria)
      Please note that we may close this vacancy early if we receive a high volume of suitable applications.
       
      Diversity at Forward Trust
      The Forward Trust commits to providing opportunities to everyone. We want to ensure we have a diverse team with a range of lived and professional experiences. This includes those with ‘Lived Experience’ of addiction, offending, or homelessness. Some of our roles may require a minimum period of sustained recovery (normally around  years). This is assessed on a case-by-case basis, and exceptions may be considered depending on the role and individual circumstances.

      When we recruit, we welcome applications from everyone. This is inclusive of age, gender, ethnicity, disability, sexual orientation, gender identity, religion and/or belief, marriage and civil partnerships, pregnancy and maternity and socio-economic background. Where operationally possible, we will consider flexible working requests and make reasonable adjustments for all roles.

      To find out more about Forward’s commitment to being an inclusive employer and our current EDI strategy click here.  

      We want our recruitment process to be accessible to everyone. If you require any reasonable adjustments at any stage, please let us know.
       
      Employee Screening and Eligibility to Work
      Dependent on role you may be required to undertake a Disclosure and Barring Service Check, details of which will be shared with you at interview.

      If successful in your application, you will be required to provide eligibility to work evidence in line with the ‘Eligibility to Work in the UK’ requirements.
      Our Commitment to Safeguarding
      We are committed to safeguarding and promoting the welfare of children, young people, and adults at risk. Forward Trust follow safer recruitment practices and support a culture of openness and accountability.

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