• Careers Site Advertising End DateAdvertising End Date:
    13 Jul 2026
  • Internal Advertising End DateInternal Advertising End Date:
    13 Jul 2026
  • All LocationsAll Locations:
    Shepherd's Bush
  • All DepartmentsAll Departments:
    Substance Misuse Services
  • Vacancy TypeVacancy Type:
    Permanent
  • Advertising SalarySalary Details:
    £27,000
  • Directorate:
    Prisons
  • About The Role

  • We’re looking for an organised, proactive Administrator to join our Substance Misuse Team (SMS) at HMP Wormwood Scrubs on a full-time basis, working 35 hours per week.

    This is a key role within a service delivering psychosocial interventions and accredited treatment programmes for people in prison affected by drug and alcohol misuse.

    You’ll play a central part in keeping the service running smoothly from managing data, records and reporting, to coordinating communications, supporting programme administration and helping the team meet key performance targets. If you’re highly organised, confident working with data and systems, and able to build strong working relationships across teams, we’d love to hear from you.

    What you’ll be doing

    • Providing day-to-day administrative support to the Substance Misuse Team
    • Maintaining accurate data, records and monitoring information across internal systems
    • Supporting reporting, performance monitoring and monthly statistics
    • Coordinating programme attendance, invite letters and participant records
    • Taking minutes in meetings and supporting wider team communications
    • Managing incoming calls, post, stationery and general office processes
    • Liaising with prison departments, clinical partners and Head Office
    • Helping ensure confidentiality, information governance and compliance standards are always upheld

    What we’re looking for

    • Strong administration and organisational skills
    • Excellent attention to detail, particularly when handling data and records
    • Confidence using Microsoft Excel, Word and Outlook
    • Experience working with databases and case management systems
    • Strong communication skills and a professional, approachable manner
    • Ability to manage competing priorities and work using your own initiative
    • A team player who can build effective relationships across services and partner agencies

    Additional information

    This role is based on site at HMP Wormwood Scrubs as part of a wider London regional administrative team supporting services across Heathrow IRC, HMP Brixton and HMP Wormwood Scrubs. There may be occasional travel to other sites where service needs require additional support.

    If you’re looking for a role where your administration skills can make a real difference to people’s lives, we’d love to hear from you.

    Please see attached job description for full details

    All prison-based roles are subject to enhanced DBS checks and HMPPS security vetting. These checks can take up to 5 months to complete. Any offer of employment will be conditional upon the successful completion of both checks.

    Please note if you have lived overseas within the last 5 years then checks may take longer.

  • About Us

  • We are The Forward Trust, the social enterprise with charitable status that empowers people to break the often interlinked cycles of crime and addiction to move forward with their lives. For more than 25 years we have been working with people to build positive and productive lives, whatever their past. We believe that anyone is capable of lasting change. Our services have supported thousands of people to make positive changes and build productive lives with a job, family, friends and a sense of community.

    We are committed to our cause and the work we carry out as a charity. Equally the wellbeing and the employees who work for us are also important. Joining us an employee, we will offer you the following benefits - 
    • Flexible working
    • Training and development opportunities
      • BHSF Cashback Scheme (optional)
      • Season Ticket Loan Scheme 
      • Cycle to work scheme
      • Crisis Loan Scheme
      • Electric Car Scheme
      • 3 x Wellbeing Days (pro rata'd for part time employees)
      • Access to Blue Light Card
      • 25 days (rising to 30 with length of service) Annual Leave plus Bank Holidays 
      • Contributory Pension Scheme – Employer matched contributions of up to 6% in the first two years’ service and up to 9% thereafter 
      • Death in Service Payment (2x annual salary) 
      • Critical Illness Insurance (subject to qualifying criteria)
      Please note that we may close this vacancy early if we receive a high volume of suitable applications.
       
      Diversity at Forward Trust
      The Forward Trust commits to providing opportunities to everyone. We want to ensure we have a diverse team with a range of lived and professional experiences. This includes those with ‘Lived Experience’ of addiction, offending, or homelessness. Some of our roles may require a minimum period of sustained recovery (normally around  years). This is assessed on a case-by-case basis, and exceptions may be considered depending on the role and individual circumstances.

      When we recruit, we welcome applications from everyone. This is inclusive of age, gender, ethnicity, disability, sexual orientation, gender identity, religion and/or belief, marriage and civil partnerships, pregnancy and maternity and socio-economic background. Where operationally possible, we will consider flexible working requests and make reasonable adjustments for all roles.

      To find out more about Forward’s commitment to being an inclusive employer and our current EDI strategy click here.  

      We want our recruitment process to be accessible to everyone. If you require any reasonable adjustments at any stage, please let us know.
       
      Employee Screening and Eligibility to Work
      Dependent on role you may be required to undertake a Disclosure and Barring Service Check, details of which will be shared with you at interview.

      If successful in your application, you will be required to provide eligibility to work evidence in line with the ‘Eligibility to Work in the UK’ requirements.
      Our Commitment to Safeguarding
      We are committed to safeguarding and promoting the welfare of children, young people, and adults at risk. Forward Trust follow safer recruitment practices and support a culture of openness and accountability.

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