Are you passionate about helping people rebuild their lives through safe, sustainable housing? We are looking for a dedicated and proactive Housing Support Worker to join our team, delivering specialist housing interventions that prevent homelessness and improve housing outcomes for men on probation and those preparing for release from custody.
In this rewarding role, you will play a vital part in supporting individuals to secure and sustain accommodation, helping to reduce reoffending and promote successful reintegration into the community. Working in partnership with Prison and Probation Services, local authorities, landlords, and other key stakeholders, you will provide tailored housing advice, practical support, and advocacy to meet each person's individual needs.
About the Role
You will deliver person-centered housing interventions, completing holistic assessments to identify housing and wider support needs. Using these assessments, you will develop structured action plans and make appropriate referrals to specialist services, ensuring
individuals receive the support they need to achieve long-term housing stability.
Working as part of the Camau team, you will collaborate closely with colleagues across prisons, probation, housing providers, and partner agencies. You will contribute to a high-quality service focused on homelessness prevention, public protection, and reducing reoffending, while working safely in line with organisational lone working, safeguarding, and risk management procedures.
Key Responsibilities
- Deliver one-to-one housing advice and support to men on probation and individuals in custody preparing for release.
- Complete comprehensive housing needs assessments and develop personalised support plans.
- Deliver effective housing interventions that prevent homelessness and improve access to suitable accommodation.
- Make referrals to specialist support services where additional needs are identified.
- Build and maintain positive relationships with prison, probation, housing, and community partners.
- Liaise with landlords and accommodation providers, including arranging property viewings, negotiating tenancy agreements, and supporting tenancy sign-up.
- Source suitable accommodation within the private rented sector, including shared housing, HMOs, studio apartments, and one-bedroom properties.
- Develop and maintain relationships with landlords and letting agents willing to accommodate individuals receiving Universal Credit or Housing Benefit.
- Work closely with local authority housing teams, registered social landlords, charitable organisations, and other accommodation providers to maximise housing opportunities.
- Ensure all accommodation meets legal, health and safety, and regulatory standards, including Rent Smart Wales requirements, valid Energy Performance Certificates (EPCs), gas safety certification, and smoke and carbon monoxide alarm compliance.
- Encourage and support service users to engage with Forward Connect and other relevant Forward services.
- Contribute to achieving individual and team performance targets while actively
About You
We're looking for someone who is compassionate, resilient, and motivated to make a real difference. You will have excellent communication and relationship-building skills, be confident working with a wide range of partners, and have the ability to manage a varied caseload while maintaining accurate records and delivering positive outcomes.
If you're passionate about preventing homelessness, supporting vulnerable people, and helping individuals build brighter futures, we'd love to hear from you.