• Careers Site Advertising End DateAdvertising End Date:
    22 Jul 2026
  • Internal Advertising End DateInternal Advertising End Date:
    22 Jul 2026
  • All LocationsAll Locations:
    Clouds House
  • All DepartmentsAll Departments:
    AONA
  • Vacancy TypeVacancy Type:
    Permanent
  • Advertising SalarySalary Details:
    £29,112
  • Directorate:
    Community
  • About The Role

  • This is a full-time role, 35 hours per week, including some evenings and weekends.

    Location: Clouds House, near Shaftesbury in Dorset
     

    About the Role

    We are seeking an experienced and passionate Treatment Lead to provide therapeutic and operational leadership within our residential addiction treatment service at Clouds House.

    As the senior therapeutic leader within the residential programme, you will be responsible for ensuring the delivery of a high-quality, safe and effective treatment programme that complies with regulatory and governance requirements, including NICE guidance, CQC regulations and internal treatment frameworks. You will play a pivotal role in maintaining the integrity, quality and effectiveness of the residential treatment programme while promoting positive client outcomes, engagement and retention.

    Working closely with the Regional Manager and multidisciplinary teams, you will provide leadership, guidance and support to the Treatment Team, ensuring treatment delivery remains structured, measurable and relationally robust. You will oversee safeguarding, risk management, clinical governance, documentation standards and operational excellence across the service.

    Key Responsibilities

    • Lead and support the Treatment Team in delivering all aspects of the residential treatment programme.
    • Complete comprehensive assessments, risk assessments, risk management plans and treatment plans.
    • Ensure the treatment programme is delivered consistently in line with the Clouds House model, trauma-informed practice and 12 Step recovery principles.
    • Provide therapeutic and operational leadership, maintaining high standards of professional practice.
    • Chair client reviews, meetings and case discussions.
    • Oversee safeguarding processes and ensure timely escalation of concerns.
    • Monitor and audit dynamic risk management plans and client records.
    • Support clients with the safe self-administration of medication using electronic medication administration systems (eMAR).
    • Lead reflective incident reviews and contribute to continuous service improvement.
    • Manage complaints, concerns and compliments in accordance with governance procedures.
    • Liaise effectively with external professionals and represent the service at multi-agency meetings and organisational forums.
    • Promote a culture of psychological safety, reflective practice, collaboration and professional accountability.
    • Support performance management, supervision and development of therapeutic staff.
    • Ensure the service remains compliant, transparent and inspection-ready at all times.

    About You

    You are an experienced therapeutic professional with a strong background in residential addiction treatment and a passion for supporting individuals in recovery. You possess excellent leadership skills and are confident in guiding multidisciplinary teams while maintaining the highest standards of safeguarding, governance and clinical practice.

    You will be a compassionate and resilient leader who can balance therapeutic excellence with operational oversight. You are committed to delivering person-centred care and creating an environment where both clients and colleagues can thrive.

    Essential Requirements

    • Level 5 Counselling qualification or above.
    • Significant experience working within residential addiction treatment services.
    • Experience supervising, managing or leading therapeutic staff.
    • Strong understanding of 12 Step recovery frameworks.
    • Advanced knowledge of safeguarding and risk management.
    • Experience maintaining high-quality clinical records and governance standards.
    • Excellent communication, organisational and leadership skills.
    • Ability to work collaboratively within a multidisciplinary environment.

    Desirable

    • Qualification in Health and Social Care.
    • Experience working within CQC-regulated services.
    • Knowledge of trauma-informed therapeutic approaches.
    Please note we are not able to provide visa sponsorship for this role, you must have the right to work in the UK without need of sponsorship. 
  • About Us

  • We are The Forward Trust, the social enterprise with charitable status that empowers people to break the often interlinked cycles of crime and addiction to move forward with their lives. For more than 25 years we have been working with people to build positive and productive lives, whatever their past. We believe that anyone is capable of lasting change. Our services have supported thousands of people to make positive changes and build productive lives with a job, family, friends and a sense of community.

    We are committed to our cause and the work we carry out as a charity. Equally the wellbeing and the employees who work for us are also important. Joining us an employee, we will offer you the following benefits - 
    • Flexible working
    • Training and development opportunities
      • BHSF Cashback Scheme (optional)
      • Season Ticket Loan Scheme 
      • Cycle to work scheme
      • Crisis Loan Scheme
      • Electric Car Scheme
      • 3 x Wellbeing Days (pro rata'd for part time employees)
      • Access to Blue Light Card
      • 25 days (rising to 30 with length of service) Annual Leave plus Bank Holidays 
      • Contributory Pension Scheme – Employer matched contributions of up to 6% in the first two years’ service and up to 9% thereafter 
      • Death in Service Payment (2x annual salary) 
      • Critical Illness Insurance (subject to qualifying criteria)
      Please note that we may close this vacancy early if we receive a high volume of suitable applications.
       
      Diversity at Forward Trust
      The Forward Trust commits to providing opportunities to everyone. We want to ensure we have a diverse team with a range of lived and professional experiences. This includes those with ‘Lived Experience’ of addiction, offending, or homelessness. Some of our roles may require a minimum period of sustained recovery (normally around  years). This is assessed on a case-by-case basis, and exceptions may be considered depending on the role and individual circumstances.

      When we recruit, we welcome applications from everyone. This is inclusive of age, gender, ethnicity, disability, sexual orientation, gender identity, religion and/or belief, marriage and civil partnerships, pregnancy and maternity and socio-economic background. Where operationally possible, we will consider flexible working requests and make reasonable adjustments for all roles.

      To find out more about Forward’s commitment to being an inclusive employer and our current EDI strategy click here.  

      We want our recruitment process to be accessible to everyone. If you require any reasonable adjustments at any stage, please let us know.
       
      Employee Screening and Eligibility to Work
      Dependent on role you may be required to undertake a Disclosure and Barring Service Check, details of which will be shared with you at interview.

      If successful in your application, you will be required to provide eligibility to work evidence in line with the ‘Eligibility to Work in the UK’ requirements.
      Our Commitment to Safeguarding
      We are committed to safeguarding and promoting the welfare of children, young people, and adults at risk. Forward Trust follow safer recruitment practices and support a culture of openness and accountability.

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